Our References

Customer
The customer has not allowed us to publish his name

Industry
Chemical Industry

Service
Since 2018 orquidea IT Services GmbH provides lifecycle management for our customer’s server landscape. The services we deliver are based on a contract of work. The scope of the system lifecycle management services are approx. 10000 servers with different operating systems like Linux, Windows Server, Unix, VMware and others.

Our consultants are responsible for the coordination, communication, and the management of communication with the system managers. Our consultants also ensure the implementation of necessary server renewals, the shutdown of servers which are no longer needed and do the end-to-end monitoring.
These tasks are performed in compliance with ITIL, with a focus on change management and asset management.

Decisions are made under energy, cost aspects and the respective strategies of our customer. Cloud services are becoming increasingly important in this context.

Customer requirements:

• Preparation and implementation of measures in the server lifecycle process
• Pre-qualification and initial consulting of customers in the context of server migrations
• Coordination with internal stakeholders and external service providers
• Order processing in compliance with agreed KPIs
• End to end monitoring of change management processes
• Maintenance and update of the Configuration Management Database (CMDB)
• Consultancy (including design, implementation and optimization of work processes and guidelines)

Status
Ongoing

Customer
The customer has not allowed us to publish his name

Industry
Government Authority

Service
As part of the consolidation and renewal of the customer’s IT, a highly available cloud environment is being developed across multiple data centers in multiple geographic locations.

The Puppet modules we are developing are:

• The login system for customers
• The login system for administrators
• Cloud authentication and authorization using Microsoft Active Directory and ForgeRock Identity Management.

We are part of a large interdisciplinary and cross-departmental team that works according to agile methods.

Status
Ongoing

Customer Testimonial
As an IT service provider with excellent resources, you can always rely on orquidea IT Services GmbH.

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Security consultancy for a super computer.

Tasks:

• IT security architecture
• User access
• Privileged access

Status
Successfully completed

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Solution Engineering Citrix
Implementation of a Third-Party Access Network tenant for a nearshoring service provider.

Involved products:

• Cisco Blade Server
• VMware vSphere
• Windows Server 2008 R2
• Citrix XenApp 6.5
• Immidio FlexProfiles
• Netscaler SDX

Status
Successfully completed

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Planning and implementation of a tenant ready Third-Party Access Network Environment for joint-ventures, carve-outs, service providers and other third parties.

Tasks:

• Requirements analysis
• Sizing
• Implementation

Involved products:

• Cisco Blade Server
• VMware vSphere
• Windows Server 2008 R2
• Citrix XenApp 6.5
• Immidio FlexProfiles
• Netscaler SDX

Status
Successfully completed

Customer
The customer has not allowed us to publish his name

Industry
Chemical Industry

Description
As part of the 5G Key Digitization Competence (KDC) team, our role is to help envision, create and manage a global Knowledge Development Center to assist in world-wide communication for establishment of 5G networks in our customer’s sites, across the globe. The KDC would aim to also provide a platform for the refinement of industry-specific use cases requiring specific network performance, design a business and operation model specific to the chemical industry, and drive the development of a generic framework, which is applicable across the world for deployment of 5G networks.

Status
Ongoing

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Project Management
Global Industry 4.0 Infrastructure Rollout-Project.

Tasks:

• Consultancy: Architecture and IT Security
• Coordination of the global OT Site-Assessments
• Coordination of the global IT-Infrastructure-Rollouts

Status
Ongoing

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Project Coordination and IT Architecture
Coordination and IT architecture design for the global industry 4.0 augmented reality project.

Tasks:

• Consultancy: IT Architecture and IT Security
• Implementation of the augmented reality server infrastructure
• Coordination of the global Wireless LAN rollout

Status
Successfully completed

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Project Coordination and IT Architecture
Coordination and architecture within a global migration project. The aim of the project was the migration of group data from Novell/Windows to DFS (Windows, NetApp) in Europe, Middle East, Africa and North America.

Tasks:

• Management of the team of migrators at the headquarter of the end customer
• Coordination of the project team in North America
• Consultancy:  Architecture of migration and IT infrastructure
• Reporting

Status
Successfully completed

Customer
The customer has not allowed us to publish his name

Industry
Chemical industry

Service
Project Management
Migration of the Citrix environment for an offshore service provider into a tenant within the Third-Party Access Network

Tasks:

• Prove the business case
• Requirements analysis
• Architecture
• Implementation
• Controlling

Figures:

• 150 Applications
• 530 Employees

Involved products:

• Cisco Blade Server
• VMware vSphere
• Windows Server 2008 R2
• Citrix XenApp 6.5
• Immidio FlexProfiles
• Netscaler SDX

Status
Successfully completed

Customer
Syniq GmbH – Trade marketing agency

Industry
Pharmaceutical logistics

Service
The software is being developed for Walter Krebs GmbH in Offenbach, Germany, to map all business processes that occur in the internationally active medical and specialty wholesale company. Kai Dalpke, Managing Director of Syniq GmbH, leads the software development of PharPlan Software. Mark Patella, Lead Developer, is responsible for all backend development tasks and their realization. orquidea and maracana support the project in frontend development and ensure that all Adobe-XD designs are realized exactly according to the templates. The use of Jira and GitLab enables a smooth collaboration. Weekly jour fixes and 2-week sprints ensure agile software development that always has its finger on the pulse of customer requirements.
The teams from Germany and India work hand in hand. In individual sprints, all modules are gradually completed, resulting in an exceptional and specialized software that sets new standards in the field of pharmaceutical and medical logistics.

Functional scope of the PharPlan software:

• Administration of all incurring processes
• Management of all stocks in the warehouse
• Inventory
• Quality assurance
• Controlling
• Customer management
• Supplier management
• User administration
• Master data administration
• Article administration
• Returns management
• Time recording
• Communication center
• Offer management
• Order management
• and many more modules

Status
Ongoing